Privacy Policy
for our customers.

01

Privacy Policy

At Exaltum, protecting our customers' privacy is one of our highest priorities. We understand that customer information is an important asset, and we are committed to safeguarding it responsibly. Any personal information collected by Exaltum, including sensitive financial information (if applicable), is stored and processed on secure systems protected by physical and reasonable technological security measures in accordance with the Information Technology Act, 2000 and applicable rules thereunder.

If you do not agree with the collection, storage, or use of your information as described in this Privacy Policy, please do not use our website or services.

02

Information We Never Ask For

Exaltum will never ask customers for the following information at any time:

03

Quantity Restrictions

Exaltum reserves the right, at its sole discretion, to limit the quantity of products purchased per person, household, or order.

These restrictions may apply to orders placed using the same account, payment method, billing address, or shipping address. Exaltum retains sole discretion in determining and enforcing such limitations.

Customers will be notified if such restrictions are applied. Exaltum also reserves the right to refuse or prohibit sales to any individual or entity as deemed appropriate.

04

Information We Collect

Exaltum may record, store, and analyze information provided by customers through our website or other platforms. This may include information submitted while making a purchase or interacting with our services.

The information we may collect includes:

• Mobile number and email address
• First name and last name
• Postal/ZIP code
• SMS and email communication preferences

This information helps us improve customer experience, maintain security, and provide better products and services.

05

Use of Customer Data

Customer information may be used for the following purposes:

Customers may opt out of promotional communications at any time.

06

Remarketing & Advertising

This website may use third-party remarketing services such as Google Ads and Meta (Facebook/Instagram) advertising platforms to display advertisements to previous visitors of our website.

Third-party vendors, including Google and Meta, may use cookies to serve ads based on past visits to our website. Any data collected through these services will be handled in accordance with this Privacy Policy as well as the respective privacy policies of Google and Meta.

We may collect and analyze demographic and behavioral data to improve our products, services, and customer experience, and to display relevant content and advertisements.

07

Sharing of Information

Exaltum may share customer information with affiliated entities, service providers, logistics partners, payment gateways, or other third parties as necessary to:

• Process and deliver orders
• Provide customer support and website services
• Comply with legal obligations
• Prevent fraud, unauthorized transactions, or illegal activities
• Conduct marketing and advertising activities

These third parties are expected to handle customer information responsibly and securely.

08

Legal Disclosure

Exaltum may disclose personal information if required by law or if such disclosure is reasonably necessary to:

• Comply with legal processes, court orders, or government requests
• Enforce our Terms & Conditions or other agreements
• Protect the rights, safety, and property of Exaltum, its customers, or the public
• Investigate fraudulent, illegal, or harmful activities

09

Business Transfers

In the event of a merger, acquisition, restructuring, reorganization, or transfer of business assets, customer information may be transferred to the new entity as part of the business transition. Any such entity will continue to be bound by the commitments outlined in this Privacy Policy.

10

Policy Updates

Exaltum reserves the right to update or modify this Privacy Policy at any time without prior notice. Customers are encouraged to review this page periodically to stay informed about how their information is protected.

11

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your information, please contact us through the contact details provided on our website.