Get In Touch
We're Hereto Help You.
Have a question about your order, subscription, or our products? Our team is ready to help - we respond within 24 hours on all working days.
Email Us
care@exaltum.co
Call / WhatsApp
+91 94918 51000
Support Hours
Mon – Fri, 10 AM – 6 PM IST
Based In
India · Ships Pan-India
Send Us a Message
We'll get back to you within 24 hours.
Email Support ✦
WhatsApp Us ✦
Pan-India Delivery ✦
Science-Backed Products ✦
Genuine KSM-66 ✦
Email Support ✦
WhatsApp Us ✦
Pan-India Delivery ✦
Science-Backed Products ✦
Genuine KSM-66 ✦
How to Reach Us
Multiple Ways to Connect
Choose the channel that works best for you - we're available across email, phone, and social media.
Support Hours
Monday to Saturday
10:00 AM – 6:00 PM IST
Sundays & public holidays: closed
24h
Response Time
Our Commitment
We Take Every Query Seriously.
Whether it's a question about your Ashwagandha subscription, a delivery update, or a science question about our formulations - our team is trained to help properly, not just quickly.
Email queriesWithin 24 hours
WhatsApp messagesWithin 4 hours
Order & shipping issuesWithin 12 hours
Rooted in India
Science Meets Ancient Wisdom
EXALTUM brings India's most powerful herbs - validated by modern clinical science - straight to your door.
FAQ
Common Questions
Quick answers to the things we hear most often.
Once your order ships, you'll receive a tracking link via email and SMS. Orders typically dispatch within 24 hours and arrive within 3–5 business days across India. If you haven't received tracking info after 48 hours, email us at support@exaltum.in.
Log into your account and go to the Subscriptions section. You can pause, skip a delivery, change your product, or cancel with one click — no need to contact us unless you'd prefer our help.
Currently we ship across all of India. International shipping is something we're working on — sign up for our newsletter to be the first to know when it launches.
Our products are generally safe for healthy adults. However, if you are taking prescription medication or have a medical condition, we always recommend consulting a qualified healthcare provider before starting any new supplement.
For wholesale inquiries, corporate wellness programmes, or bulk orders, please email us at care@exaltum.co with the subject "Wholesale Inquiry" and we'll respond within 24 hours.
Still Have Questions?
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